DonJoy Manuals & User Guides

DonJoy is a globally recognized brand specializing in orthopedic devices and rehabilitation products. Founded in 1978 in a Carlsbad, California garage by Mark Nordquist and Ken Reed, the company has grown into a cornerstone of the sports medicine industry, now operating under the Enovis (formerly DJO Global) umbrella. DonJoy is renowned for its functional knee braces, such as the Defiance and FullForce models, which are widely used by professional athletes and active individuals to protect ligaments and support instability.

Beyond knee bracing, DonJoy's extensive product portfolio includes cold therapy systems like the IceMan, walking boots, and shoulder supports. These products are designed in collaboration with medical professionals to ensure clinical efficacy and patient comfort. Whether for post-surgical rehabilitation or prophylactic use during sports, DonJoy aims to restore mobility and improve the quality of life for patients worldwide.

• What is the standard warranty for DonJoy products?

  DJO, LLC typically provides a warranty of six months for soft goods and one year for brace frames and hinges from the date of sale, covering defects in material or workmanship.

• How should I clean my DonJoy brace?

  Most DonJoy soft goods should be hand washed in cold water (below 86°F/30°C) with mild soap and air dried. Do not machine dry, iron, or bleach liners and pads.

• How do I contact product support for DonJoy?

  You can reach DonJoy product support by emailing product.specialists@djoglobal.com or by calling 1-888-405-3251 (Product Support) or 1-800-336-6569 (Main Office).

• Where can I find instructions for fitting my knee brace?

  Fitting instructions are provided in the user manual specifically for your brace model. It is strongly recommended that the initial fitting be performed by a healthcare professional to ensure proper support and safety.